terms & conditions
The following constitutes the Videography Agreement (the “Agreement”) of asfilms and the client purchasing a video from asfilms (the Client). Please read the Agreement in its entirety and contact asfilms if you have any questions or concerns.
1. PERFORMANCE OF SERVICES
1.1 asfilms will provide adequate coverage for the Client’s requirements and will produce the highest quality video
1.2 asfilms is not responsible for:
poor audio resulting from the live performance
unsatisfactory lighting resulting from the live performance
electrical or mechanical malfunctions on location that are beyond the control of asfilms
1.3 The Client acknowledges that the production of finished video may include elements of artistic expression and interpretation. asfilms reserves the right of artistic expression.
2.1 The Client gives asfilms full ownership of the raw footage, stills and produced video content, including the right to use videos and frames taken from video footage for display and promotional purposes.
2.2 The Client agrees to give full credit to asfilms whenever they will share, post or publicise video content by asfilms, especially on social media.
2.3 Any third party other than the Client and asfilms who desires to use video content or any material resulting from video content created by asfilms must consult directly with asfilms. The Client will not engage in third party use of asfilms‘ property in any way other than to refer them to contact with asfilms.
3.1 asfilms representatives will always perform their tasks to the best of their ability, but asfilms accepts no responsibility for inability to comply with the terms of this Agreement due to any event or beyond the control of asfilms, including but not limited to illness, accident, labour disputes, catastrophes, or uncontrollable and unforeseeable equipment failure, power outages and/or any other situation beyond asfilms‘ control. In the event of unforeseen circumstances, asfilms will use best efforts to provide similar services. asfilms sole liability shall be limited to the total monies already paid by the Client to asfilms on the balance of the transaction in question.
4. CANCELLATION POLICY
4.1 In the case of cancellation by the Client, there will be no refunds or exchanges.
4.2 If cancellation is initiated by asfilms, total monies already paid by the Client to asfilms on the balance of the transaction in question will be fully refunded. This refund is due within 30 days of cancellation notice.
5. UPON RECEIVING
5.1 asfilms will keep all raw files and other files required for the production of the final video for 3 months after which time it will be erased. Transactions requested after that time will be void.
5.2 asfilms will not offer amendments to video content.
Last updated 24/02/20